Privacy policy

Introduction

This policy explains what personal data BoothZen (a trading name; company registration is in progress) of Blackpool, United Kingdom (“BoothZen”, “we”) collects and how we use it, across the marketing site, the signup process and the operator workspaces we host.

Information we collect

On the marketing site. When you use the contact form or apply to the founding operators programme, we collect the name, email address, company name and message you provide.

Site analytics. We count visits to the marketing site with Matomo, which we host ourselves on our own server. It sets no cookies, shortens your IP address before storing it, and records the pages you view, the site that referred you and whether you submitted the signup form. It runs only on boothzen.com, never in an operator's workspace or booking pages, and the data is not shared with anyone.

At signup. When you create a workspace, we collect your name, email address and company name. This information is passed to the hub at hub.boothzen.com, which provisions and runs your workspace.

In a workspace. Once your workspace is running, you and your team load your own customers' data into it — bookings, contact details, contracts and payment records. For that customer data, you (the operator) are the data controller and BoothZen is the data processor, acting only on your instructions. See our Data Processing Agreement for the terms that apply.

How we use your information

We use marketing-site and signup data to respond to enquiries, run the free trial and paid plans, send account and billing notices, and improve the product. We do not sell personal data.

Data sharing

We share data with the sub-processors listed on our sub-processors page, each bound by a written contract, and never with anyone else except where the law requires it.

Data retention

Workspace data is deleted within 30 days of a workspace being destroyed. We keep nightly backups of active workspaces, retained on a rolling basis so a recent copy is always available for restore.

Your rights

Under UK GDPR you can ask to see, correct, delete, or receive a copy of your personal data, and you can object to or restrict some processing. Write to us using the details below and we will respond within one calendar month.

Contact us

Questions about this policy go to [email protected].